Job description
Job Responsibilities
Propose customized solutions that comprise ICT/DICT solutions and traditional connectivity services to cope with corporate customers’ requirements. End-to-End Project Involvement: Take part in the entire process from pre-sales to the production environment, which includes conducting user requirement studies, delivering solution presentations and demonstrations, providing training, offering on-site support, and ensuring smooth project implementation.
Technical Bidding and Proposals: Develop overall technical solutions and actively respond to RFIs (Requests for Information), RFPs (Requests for Proposal), and other proposals requested by corporate customers. Requirement Influencing & Competitive Positioning: Influence the customer’s technical requirements and strategically position the company's telecommunication services relative to the competition.
Internal Coordination & Training: Coordinate with agents, suppliers, headquarters, and branch offices, while periodically providing comprehensive solution training to the internal Sales Team. Implementation & Troubleshooting: Coordinate with related parties to manage project implementation, system configuration, troubleshooting, and ongoing maintenance.
Customer Relationship Management: Maintain qualitative customer services and build long-term loyalty among customers. Requirements： Education Requirement: Degree holders Field of study: Computer Science or Telecommunications Work Experience (Years & Field) ：3 – 5 Years in ICT industry Required Skills / Certifications： Technical Knowledge (DICT & Traditional Telecom): Must possess sound knowledge in ICT/DICT solutions, including Cloud Computing (Public/Private/Hybrid clouds), Content Delivery Networks (CDN), Data Centres, Managed Security, and VoIP/Unified Communications.
Must be familiar with traditional telecom connectivity services such as Global Internet, MPLS VPN, Metro Ethernet, International Ethernet Private Lines (IEPL), and International Private Leased Circuits (IPLC). Professional Certifications: Holders of professional certificates such as CCNP, HCIE or CISSP have a definite advantage.
Core Competencies: Superior analytical, problem-solving, presentation, and communication skills are required. Candidates must also possess the ability to quickly adapt to ever-changing technology. Teamwork & Communication: Demonstrated ability to communicate effectively and maintain good working relationships with both technical and non-technical users.
Language Requirement ： Language Proficiency: Good command of both spoken and written English and Chinese because the candidate needs to liaise with English and Chinese speaking stakeholders.