ESET

Inside Channel Account Manager

ESET

San DiegoFull timePosted Aug 3, 2026

Job description

Summary Drive business through ESET’s channel partners and distributors with support from senior colleagues/manager. Focus on partnership, profiling and cross sell/upsell. This includes building and managing a qualified pipeline of channel partners within a defined geographic territory/ accounts split. Working with external Channel Account Managers and SE.

Job description FUNCTIONAL RESPONSIBILITIES AND DUTIES Engage with your partners virtually (phone and video-call), driving activities and acquisition by supporting their day to day operational requirement Build a collaborative business relationship with your Partner accounts and their customers. Understand and get to know the key decision makers within each organization to positively influence as required.

Primarily deal with volume partners. Perform profiling of partners, base on manual and with guidance, on daily bases with aim to identify partners with potential and pass them to CAMs Create the pipeline with your accounts with focus on existing business and upsell with guidance from senior team members. Be able to accurately forecast revenue on a weekly and monthly basis.

Keep up with ESET's product range (sales and basic technical level) and respond to queries and outline the benefits when necessary to your Channel Partners. Counter any competitive claims. Keep reseller and customer company information and all activities up-to-date in CRM system. Assist resellers in operation tasks to process Deal registration and Orders.

Achieve monthly and annual revenue and KPIs targets. Carry out other work according to the instructions of a managing employee in accordance with the activity of the department and the company.

REQUIREMENTS

Bachelor’s degree in Cybersecurity, IT, or a related field preferred or equivalent experience 2–5 years of experience in an inside sales role, preferably within cybersecurity Experience working with SaaS solutions is a must Strong attention to detail and self-motivated Excellent follow-up and communication skills Experience:

  • Years of work experience: 2 Knowledge:
  • Basic Knowledge of Microsoft Excel and Word
  • Knowledge of Outlook Language:
  • English – B2 Communication:
  • N/A Managerial skills:
  • N/A Personal characteristics:
  • N/A Benefits Health & well-being Cigna Medical Plan Cigna Dental Plan Eye. Med Vision Plan Reliance Standard Life Insurance Reliance Standard Long Term Disability Plan Health. Joy Employee Assistance Program Cigna Supplemental Insurance Lifestyle Spending Account Bi-Weekly Mediation Series On-site Gym and shower facilities Family Volunteer Day off Paid Time off Tuition Reimbursement Birthing Parent Match Pet Insurance Office Recreational Zone Coffee & Snacks Parking Benefit Other Benefit Hub
  • Discounts on travel, cars, electronics, etc… 401(k) retirement savings ESET's Charitable Contributions Program Referral Program Primary location San Diego Additional locations Time type Full time
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