Senior Anti-Fraud Manager / Anti-Fraud Manager (Risk Management and Monitoring)

Responsibilities

Responsible for handling and investigating fraud cases related to credit cards, debit cards, acquiring merchants, and ATM cards; Assist in transaction monitoring and dispute case investigations for credit card issuing operations, with responsibility for reducing credit card transaction fraud risks and responding to customers' inquiries regarding disputed transactions; Follow up on abnormal transactions in credit card issuing, analyze prevailing fraud methods and trends in the credit card market, review and refine transaction monitoring rules based on fraud case data analysis; Assist in developing procedures and monitoring mechanisms for handling suspicious transactions related to fraud; Liaise with industry stakeholders and card-issuing institutions on fraud risk control to enhance transaction security and efficiency; Support the coordination of digitalization initiatives in fraud risk management to strengthen overall anti-fraud capabilities and responsiveness; Perform any other duties assigned by supervisors.

Requirements

Bachelor degree holder or above in Risk Management, Law, Law, Business, or Communications is preferred. 2 years’ working experience in fraud investigation or law enforcement is preferred. Strong statistical knowledge is required. Good communication skills; Enthusiastic and energetic. Good command of written and spoken Chinese and English.

Fluent Mandarin will be an advantage. We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidates. Interested parties, please submit your application online. For details, please visit our website http://www.bochk.

com. Data collected would be used for recruitment purposes only. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt._CW1