Job description
Position Overview
The AR Caller is responsible for contacting customers or clients to follow up on overdue invoices and outstanding payments. This role involves communicating effectively with clients to resolve payment issues, maintain accurate records of all communications, and work closely with the accounts receivable team to ensure timely collections.
Roles & Responsibilities Experience with CMS-1500 for Physician Billing. 1 to 5 years of experience in AR calling within the US Healthcare sector is required. Strong knowledge of Revenue Cycle Management (RCM), including denial management, appeals, and AR follow-ups. Follow up with insurance companies to check the status of claims, handle denials, and address underpayments.
Consistently meet daily performance standards. Candidate having work experience in Hospital billing will be an added advantage.
Requirements
Desired Candidate Profile
- Excellent communication skills for effective interaction with insurance companies.
- Willingness to work night shifts aligned with CHT/PST.