Automotive GSM

General Sales Manager (GSM) Volvo Cars Palo Alto | Palo Alto, CA Compensation: $15,000 - $18,000 per month Join the Leadership Team at One of Northern California's Premier Luxury Dealerships Volvo Cars Palo Alto is seeking a dynamic, results-driven General Sales Manager (GSM) to lead our sales organization. This is an exceptional opportunity for a proven automotive leader with a passion for developing people, driving performance, and delivering an outstanding customer experience.

We're looking for a hands-on leader who thrives on the sales floor, builds winning teams, and consistently delivers exceptional results.

Key Responsibilities

Lead and oversee all New and Pre-Owned Vehicle Sales operations. Recruit, hire, train, mentor, and retain top-performing sales consultants and managers. Drive monthly sales volume, gross profit, and market share while achieving dealership objectives. Manage inventory levels, pricing strategies, aging inventory, and vehicle merchandising.

Conduct daily sales meetings, one-on-one coaching, and performance reviews. Monitor CRM activity, internet leads, appointment conversion, and closing ratios. Work closely with the Finance and Service Departments to ensure a seamless customer experience. Analyze sales reports, KPIs, and financial performance to identify growth opportunities.

Maintain high CSI (Customer Satisfaction Index) scores and protect the dealership's reputation. Ensure compliance with manufacturer standards and dealership policies. Foster a positive, accountable, and high-performance culture throughout the sales department.

Qualifications

Current or recent General Sales Manager or Sales Director experience required. Minimum 3 years of successful GSM or Sales Director experience in an automotive dealership. Luxury automotive experience is preferred. Proven history of increasing sales volume, profitability, and team performance. Strong leadership, recruiting, training, and coaching abilities.

Experience with CRM systems, inventory management, desking, and dealership operations. Excellent communication, organizational, and leadership skills. Stable work history with verifiable performance and references.

What We Offer

$15,000 - $18,000 per month Performance-based bonus opportunities Medical, Dental, and Vision Insurance 401(k) Paid Time Off and Paid Holidays Employee Vehicle Purchase Program Ongoing leadership and manufacturer training Career advancement opportunities within a respected dealership organization We're Looking for a Leader Who...

Leads by example from the showroom floor. Inspires, motivates, and develops high-performing teams. Holds people accountable while creating a positive culture. Understands the luxury automotive customer experience. Has the drive and leadership to take an already successful dealership to the next level. If you're a proven automotive sales leader looking for your next opportunity with a premier luxury brand, we'd love to hear from you.