Job description
Job Overview Big Chief LLC, a leading brokerage, risk management, and consulting firm, is seeking a professional and welcoming Front Desk Clerk to join our team in Boulder, Colorado, United States . As the first point of contact for our company, you will play a crucial role in representing our core values of passionate service, strategic innovation, and ethical behaviour.
This is a full-time position, ideal for a highly organised and customer-focused individual dedicated to providing an exceptional front-of-house experience. The offered compensation for this role is $21.47 USD per hour .
Responsibilities
As our Front Desk Clerk, you will be responsible for a variety of administrative and clerical tasks. Your main duties will include: * Greeting clients, visitors, and guests in a professional and friendly manner. * Answering, screening, and forwarding incoming phone calls to the appropriate personnel. * Managing all incoming and outgoing mail, packages, and deliveries.
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Maintaining office security by following safety procedures and controlling access via the reception desk. * Scheduling appointments and maintaining meeting room calendars. * Ensuring the reception area is tidy, presentable, and equipped with all necessary stationery and materials. * Providing basic and accurate information in-person and via phone or email.
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Performing other clerical duties such as filing, photocopying, and data entry.
Qualifications
The ideal candidate will possess the following qualifications and skills: * Proven work experience as a Receptionist, Front Desk Clerk, or in a similar administrative role. * Excellent written and verbal communication skills with a professional telephone demeanour. * Proficiency in the Microsoft Office Suite (Word, Excel, Outlook).
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Exceptional organisational skills with the ability to multi-task and prioritise work effectively. * A proactive approach to problem-solving and a keen eye for detail. * A personable and positive attitude with a strong commitment to customer service. * The ability to maintain discretion and confidentiality when handling sensitive information.
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Previous experience in a professional services or financial environment is desirable but not essential.