Job description
The Lead Server is responsible for enhancing the overall dining experience through the provision of exceptional oversight and culinary training to dining staff employees and to uphold service standards of all menu offerings through multiple dining venues. This is to be handled in The Sterling Touch® professional, friendly, courteous, helpful and timely manner, resulting in a very high level of satisfaction for Residents and their guests.
This position is under the general guidance of the Dining Manager in accordance with Community standards, processes, procedures, practices, and philosophies. This role is responsible for training new team members with onboarding, job orientation, E-Menu training, and dining service standards.