Job description
Job Family : Software Development & Support Travel Required : Up to 25% Clearance Required : None What You Will Do: Design, develop, configure, and maintain Service. Now solutions that support enterprise IT service management and platform capabilities. Develop and enhance custom applications, workflows, integrations, UI components, business rules, client scripts, and automation within the Service.
Now platform. Partner with technical and business stakeholders to gather requirements, translate needs into technical solutions, and deliver scalable platform improvements. Support Service. Now platform administration activities including incident resolution, problem analysis, troubleshooting, and performance optimization.
Collaborate with cross-functional teams to implement best practices, ensure solution quality, and maintain alignment with team and enterprise standards. Participate in code reviews, testing, deployment activities, and ongoing support of Service. Now releases and enhancements.
What You Will Need
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience. A MINIMUM of TWO (2) years of professional experience with exposure to Service. Now development. Strong experience developing on the Service. Now platform in a senior developer or similar technical role.
Hands-on knowledge of Service. Now modules, scripting, automation, workflows, integrations, and platform configuration. Proficiency with JavaScript and other relevant Service. Now development tools and technologies. Experience analyzing requirements, designing technical solutions, and delivering high-quality implementations.
Strong problem-solving, communication, and collaboration skills. Ability to work effectively in a team environment and support multiple priorities in a fast-paced setting. Location: Washington DC/Metro area highly preferred due to client location - up to 25% travel to Guidehouse or client office. What Would Be Nice To Have: Service.
Now certifications such as Certified Application Developer, Certified System Administrator, or other relevant platform certifications. Experience with integrations using REST/SOAP APIs, MID Server, or other enterprise integration patterns. Knowledge of Service Portal, Flow Designer, Integration. Hub, or other advanced Service.
Now capabilities. Experience with Agile delivery practices, DevOps, CI/CD, or automated testing approaches. Prior experience supporting enterprise-scale Service. Now implementations in a large organization. **Please note: for this position, we are targeting a January start date. The annual salary range for this position is $98,000.
00-$163,000.00.
Compensation
decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
What We Offer
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits
Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Parental Leave 401(k) Retirement Plan Group Term Life and Travel Assistance Voluntary Life and AD&D Insurance Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts Transit and Parking Commuter Benefits Short-Term & Long-Term Disability Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities Employee Referral Program Corporate Sponsored Events & Community Outreach Care.
com annual membership Employee Assistance Program Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.) Position may be eligible for a discretionary variable incentive bonus About Guidehouse Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
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