Sales and Customer Support Administrator

Are you a target-driven sales and administrative professional who thrives in a fast-paced business environment? Our client, a leading business solutions provider that empowers organisations with tailored growth strategies, operational support, and innovative business services is looking for a dynamic, highly organised Sales and Marketing Administrator to join their growing team.

This is a versatile, high-impact role that blends proactive lead generation and sales conversion with end-to-end operational support. If you are resilient, possess an exceptional command of English, and love turning warm leads into secured appointments while keeping administrative workflows running smoothly, we want to hear from you!

This is a 3-month fixed duration contract Key Responsibilities Sales Pipeline & Outreach: Proactively manage the CRM lead pipeline, execute daily phone and email outreach (including cold calling and objection handling), and convert leads into booked meetings and closed sales. Meeting Logistics & Calendars: Take full ownership of Calendly booking management, including scheduling, setting up reminders, and coordinating meeting logistics.

Financial & SLA Admin: Prepare basic quotes, generate invoices, track payment follow-ups, capture supplier invoices, and assist with contracts and SLA tracking. Client Engagement & Support: Serve as a confident, professional point of contact across email, WhatsApp, phone, and social media platforms, addressing customer queries with excellent etiquette and care.

Social Media & Marketing Support: Schedule and monitor the social media content calendar to keep the brand active and engaging. Reporting & Compliance: Keep CRM records accurate and updated while ensuring all client data is handled with strict confidentiality in line with POPIA guidelines.

Requirements

Target-driven mindset with a strong ability to self-manage a daily call and follow-up cadence. Impeccable spoken and written English, superior grammar, and outstanding attention to detail in all correspondence and documentation. Tech & CRM savvy with proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook), comfortable working within CRM systems, and experienced with digital tools like Calendly.

Exceptional planning, organisational, and coordination skills with the ability to work independently without constant supervision. Deep respect for privacy and careful handling of data in alignment with POPIA requirements.