Job description
Role Purpose As a Sales Consultant at Leroy Merlin, you’ll be the face of our store, helping customers discover products and solutions that t their needs while creating a positive and welcoming shopping experience. You will be instrumental in driving sales, delivering outstanding customer service, and enhancing customer loyalty.
Key Responsibilities
Be the face of Leroy Merlin in-store, engaging directly with customers Help customers identify products and solutions that fit their needs Create a positive, welcoming, and helpful shopping experience Drive in-store sales through effective product knowledge and customer interaction Deliver excellent customer service at all times Build and maintain strong customer relationships Contribute to customer satisfaction and long-term loyalty Support the overall performance and success of the store Qualification and Experience Matric (Grade 12) or equivalent qualification Be the in-store representative of Leroy Merlin, engaging directly with customers Assist customers in identifying suitable products and solutions based on their needs Deliver a welcoming, positive, and helpful shopping experience at all times Drive in-store sales through strong product knowledge and effective customer interaction Provide consistently excellent customer service Build and maintain strong, long term customer relationships Contribute to customer satisfaction, loyalty, and repeat business Support overall store performance and achievement of sales targets Work flexibly, including evenings and weekends as required Operate POS systems and basic computer applications efficiently Maintain physical capability to stand, walk for extended periods, and lift/move stock when necessary