International BPO Chat process in Kolkata

Customer Support Associate – International Chat billing Location: DLF 2, Rajarhat, Kolkata Industry: International BPO / Telecommunications Job Type: Full-Time | Work From Office Salary: Up to ₹4.8 LPA + Incentives Job Overview: Join a leading multinational telecommunications company and build your career in international customer support and chat sales.

We're looking for dynamic professionals who can engage customers through live chat, provide excellent service, and drive upselling opportunities.

Key Responsibilities

• Handle international customer queries via live chat
• Billing process products/services to customers
• Deliver exceptional customer experience and issue resolution
• Meet sales and quality targets
• Collaborate with internal teams to ensure customer satisfaction Requirements Minimum 1 year of International BPO Chat billing experience Excellent written and spoken English Undergraduate/Graduate/Postgraduate candidates can apply Only female candidates can apply. Comfortable with rotational 24/7 shifts. Must be based in Kolkata and willing to work from the office Benefits Performance Incentives Both-side Cab Facility Shift Allowances High Medical Insurance Coverage Internal Job Postings (IJP) & Career Growth Opportunities