Short Term Claims Junior Assessor - Buildings/Structural – Non-Motor

Red Ember. Recruitment is recruiting for a Short Term Claims Junior Assessor.

Requirements

Minimum Required Qualifications Matric (Grade 12) — essential. Regulatory Examination RE5 — completed or in progress (advantageous). National Diploma or Bachelor's degree in Insurance, Business Administration, Built Environment, or a related field (advantageous). Short-term insurance qualification through the Insurance Institute of South Africa (IISA) or equivalent (advantageous).

Minimum Required Experience Minimum 1–2 years' experience in a short-term insurance claims environment, whether as a Claims Consultant, claims administrator, or in a junior assessment support role. Basic working knowledge of homeowners/HOC (Homeowners Comprehensive) policy cover, standard claim types, and the South African short-term claims process.

Experience reading and interpreting policy schedules, wordings, and contractor/supplier quotes (advantageous). Exposure to claims management or case tracking systems (advantageous). Required Technical Skills Basic proficiency in short-term insurance policy interpretation — cover sections, exclusions, conditions, excesses, and endorsements applicable to homeowners policies.

Ability to read, evaluate, and query contractor repair quotes, scope-of-work documents, and supplier estimates. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to work with claims management systems (training will be provided). Awareness of the Short-term PPRs, TCF principles, and basic fraud indicators as they apply to homeowners claims assessment.

Numeracy skills — accurate in calculating settlement amounts, excesses, apportionment, and depreciation where applicable.