Job description
Service. Now Technical Consultant, you will: Design, configure, and implement the Service. Now Health & Safety (H&S) module to support QHSE processes (Quality, Health, Safety & Environment), such as safety reports, audit findings, and improvement actions. Deliver robust technical designs, data structures, and workflow configurations aligned with enterprise Service.
Now architectural guidelines. Develop and manage integrations between Service. Now and other enterprise applications, including data platforms for reporting and dashboards. Provide technical advice and documentation, ensuring all configurations and deviations from standard designs are properly recorded and reviewed. Oversee the DTAP environment (Development, Test, Acceptance, Production) — including setup, unit testing, release preparation, and production deployment.
Conduct knowledge transfer to internal support and development teams through technical documentation and coaching. Collaborate closely with project stakeholders — including the project manager, product owner, Service. Now business consultants, technical consultants, UX designer, and business experts — to ensure smooth delivery of the Service.
Now solution. What you bring: 5–8 years of IT experience, including at least 5 years as a Service. Now Technical Consultant on implementation projects. Proven experience with Service. Now configuration, scripting (JavaScript), and workflow development. Strong understanding of database structures and SQL. Demonstrated experience with integrations between Service.
Now and other enterprise or data platforms. Knowledge of or affinity with QHSE processes (safety, quality, audit management) is a plus. Experience within large public or enterprise organizations is an advantage. Demonstrated experience working in agile environments and using related tools. You have the ability to: Maintain high standards of quality in design, documentation, and execution.
Communicate effectively with both technical and non-technical stakeholders. Think analytically and work accurately, even under pressure. Stay results-oriented while managing multiple priorities in a complex environment. Collaborate as a team player, considering the interests of others and the project’s objectives.
What we offer
The opportunity to contribute to the digital transformation of safety, quality, and environmental processes within a forward-thinking organization. A dynamic, collaborative project environment where IT, business, and user experience come together. A role where you can make a visible impact on sustainability, safety, and operational excellence.
Professional development opportunities and experience with enterprise-level Service. Now implementations. Let’s Connect Want to discuss this opportunity in more detail? Feel free to reach out: Recruiter: Hari Sankar R Phone: +31 20 369 0609 ; Extn : 132 Email: harisankar.r@stafide.nl LinkedIn: https://www.linkedin.com/in/harisankar753/