Executive – Information Technology

About the Role

The Executive – Information Technology will be responsible for managing the organization's IT infrastructure, ensuring smooth day-to-day IT operations, providing technical support, maintaining network and system security, and driving IT initiatives that support business growth. The role requires hands-on experience in system administration, network management, IT asset management, cybersecurity, and vendor coordination.

Key Responsibilities

Manage and maintain the organization's corporate IT infrastructure, including servers, desktops, laptops, printers, network devices, and software applications. Provide end-to-end technical support by troubleshooting hardware, software, network, email, system, and remote connectivity issues. Administer user accounts, email systems, access rights, Active Directory, and Microsoft 365/Google Workspace environments.

Monitor, maintain, and optimize LAN, WAN, Wi-Fi, VPN, firewall, and industrial network connectivity to ensure uninterrupted business operations. Administer and support manufacturing applications, including ERP, CAD/CAM, PLM, and MES systems. Manage CNC machine networking, NC program management, and integration of shop-floor digital systems and metrology equipment.

Implement and monitor IT security policies, antivirus solutions, cybersecurity controls, data backups, system updates, and disaster recovery procedures. Maintain IT asset inventory, software licenses, warranty records, and related documentation while ensuring compliance with company policies. Coordinate with external vendors and service providers for procurement, AMC management, infrastructure upgrades, and issue resolution.

Plan, execute, and support IT infrastructure projects, software implementations, system migrations, and technology enhancements. Provide IT support during customer audits, site visits, and remote collaboration while ensuring secure system access and business continuity. Identify opportunities for process improvements and recommend technology solutions that enhance operational efficiency and manufacturing productivity.

Location: Hyderabad, India (On-site).

Requirements

Required: Bachelor's degree in Computer Science, Information Technology, Electronics, or a related field. 6–7 years of experience in IT infrastructure management, system administration, and end-user support, preferably in a manufacturing environment. Strong knowledge of Windows Server, Active Directory, Microsoft 365, networking, firewalls, VPNs, backup solutions, endpoint management, and cybersecurity.

Experience supporting manufacturing applications such as ERP, CAD/CAM, PLM, or MES, along with CNC machine networking and shop-floor systems. Ability to troubleshoot hardware, software, network, security, and remote connectivity issues with strong analytical and problem-solving skills. Preferred: Certifications such as Microsoft, Cisco (CCNA), VMware, ITIL, or equivalent.

Experience with industrial networking, OT infrastructure, NC program management, and metrology system integration. Knowledge of cloud platforms, virtualization, disaster recovery, and customer-facing IT support in a manufacturing environment.

Benefits

Opportunity to lead IT operations in a rapidly growing aerospace manufacturing startup. Exposure to enterprise IT infrastructure, digital transformation initiatives, and manufacturing technologies. Collaborative work environment with opportunities for continuous learning and professional growth.