Sales Manager - Eastern Cape
Job description
Our client is seeking an experienced Sales Manager to join the Port Elizabeth team, Identify, prospect and secure new merchant partnerships for the company Develop and execute regional sales plans to achieve merchant acquisition targets Conduct presentations, demonstrations, and negotiations with prospective merchants Build and maintain a robust pipeline of potential partners Manage the onboarding process from initial engagement through to activation Ensure all merchant agreements and compliance documentation are completed accurately Identify strategic partnership opportunities within target industries and sectors Attend networking events, exhibitions, conferences, and industry functions to generate leads Manage and develop relationships with an assigned portfolio of merchants Conduct regular merchant visits and business reviews Ensure merchants remain engaged and actively promote company products Identify opportunities to increase transaction volumes within existing merchant relationships Act as the primary escalation point for merchant concerns and service-related issues Foster long-term partnerships that drive sustainable growth Deliver initial onboarding training to merchant owners, managers, and staff Conduct ongoing refresher training to ensure staff remain proficient in product processes and systems Ensure merchant teams understand application processes, customer eligibility criteria, and transaction procedures Develop action plans for underperforming merchants Provide guidance on best practices to maximize customer uptake and transaction conversion Ensure marketing collateral and point-of-sale materials are displayed and utilized effectively Monitor merchant transaction volumes and identify opportunities for growth Analyse sales performance reports and implement initiatives to improve merchant productivity Track activation rates, transaction trends, and portfolio growth metrics Drive increased utilization of both the company product offerings Achieve monthly, quarterly, and annual sales and transaction targets Develop and execute regional growth strategies aligned to company objectives Requirements Grade 12 Relevant Diploma or Degree in Business, Sales, Marketing, Finance, or related field Minimum 5 years' experience in business development, sales, account management, or relationship management Proven track record in acquiring and managing merchant or business partnerships Experience within financial services, payments, BNPL, credit, healthcare finance, fintech, or retail finance sectors will be advantageous Strong presentation and negotiation skills Valid driver's license and willingness to travel extensively