Assistant Manager/Operation Executive

About Company

• A leading retail chain of pharmacy. Asia's largest healthcare group. Our growing Retail Pharmacy network touches lives across the length and breadth of India. Accredited with
• International Quality Certification, with over 30 years of retailing experience, customer-focused service and brand value our network spans out to over 3000 retail pharmacies through which we have been serving our customers for their healthcare needs 24x7. Role: Assistant Manager/ Operations Executive Work Week: 6 days with Sunday off Location: Head Office Kochi, Kerala Locations : Kochi (3 opening urgent basis), Thrissur, Palakkad Industry : Pharmaceutical Job Description: Additional Responsibility : Will be responsible for managing and overseeing operations across multiple pharmacy outlets within the assigned region. Ensure operational consistency, inventory availability, compliance adherence, customer service standards, and business performance across all assigned stores. Conduct regular store visits, monitor key performance indicators (KPIs), and coordinate with store teams to drive operational excellence and achieve business objectives. Supervision and Management:
• Supervise, train, and mentor pharmacy staff.
• Schedule staff shifts, manage attendance, and ensure adequate staffing levels.
• Conduct performance evaluations and provide feedback to staff. Inventory Management:
• Monitor inventory levels and ensure the availability of necessary medications and supplies.
• Coordinate with the supply chain management team and place orders to replenish stock.
• Manage inventory to minimize waste and ensure the expiration dates of medications and other products are properly managed. Regulatory Compliance:
• Ensure 100% compliance with all pharmacy laws and regulations.
• Maintain accurate records, including prescription files and inventory records.
• Ensure that all staff are trained on and adhere to safety and regulatory protocols. Operational Efficiency:
• Oversee the daily operations of the pharmacy, ensuring that all processes run smoothly.
• Implement and monitor standard operating procedures (SOPs) for all pharmacy operations. Financial Responsibilities:
• Assist in managing the financial performance of the pharmacy, including sales, profitability, and expense control.
• Analyze financial reports and implement strategies to improve performance. Quality Assurance:
• Monitor and ensure the quality of pharmacy services, including the accuracy of prescriptions and customer satisfaction.
• Conduct regular audits and implement corrective actions as needed.

Perks and benefits

Travel Allowance, Medical Insurance