Job description
UDR, Inc. is now hiring a Centralized Success Specialist to join our team at our corporate office in Highlands Ranch.
GENERAL SUMMARY OF DUTIES: A customer service-oriented professional responsible for engaging with prospective and current residents to drive lease execution, renewals, application review, and overall customer satisfaction for a portfolio of apartment communities. Accountable for outbound follow-up, relationship-building, and effective communication with both customers and key stakeholders in property operations. Partners with onsite community management for cross collaboration to ensure current and future residents have a positive leasing and renewing experience.