Client Service Officer Guarantees & Letters of Credit (m/f/d)

Mange the entire process associated with incoming: Issuance, amendment and cancellation requests for international guarantees

Support the process associated with incoming: issuance, amendment, document presentation and cancellation requests for import and export letters of credit

Ensure that all transactions are conducted in line with internal policies and regulatory guidelines

Act as first point of contact for our customers and discuss with them operational specificities of their requests (e.g. required changes on guarantee texts or discrepancies on LC documents)

Fee monitoring / management /debiting (MT499 processing) / preparation of invoices in close dialogue and alignment with back office

Prepare internal / external monthly business reports and other relevant reporting / statistics

Reporting to GTB Head of Client Service

Close cooperation with GTB Front Office and support of Senior Trade Bankers

• Support with execution of Permanent Supervision Controls