Job description
The Regional Director of Operations is a senior field leader responsible for the overall performance, profitability, and cultural health of all locations within an assigned region. Overseeing a team of multi-unit and store leaders, this role ensures every location operates to brand standards, delivers an exceptional and consistent guest experience, and meets its financial, operational, and people goals.
The Regional Director translates company strategy into disciplined execution at the store level—building a strong leadership pipeline, driving same-store sales and margin growth, protecting the company’s culture and values, and supporting new-location openings as the company scales.