Job description
Villa Nautica celebrates the glitz and glamour of yacht-life and is always ‘en vogue’. Surrounded by sparkling lagoons and idyllic beaches, it is an island like no other: a hive of activity, a place to be seen. Complemented by exceptional scuba diving and other water sports, the resort embraces the seafarer lifestyle with a glamorous twist.
Villa Nautica is seeking an experienced and skilled Shisha Maker to join our team. The ideal candidate will be passionate about creating high-quality shisha experiences, ensuring guest satisfaction through meticulous preparation, presentation, and service. As a Shisha Maker, you will be responsible for maintaining the shisha setup, managing inventory, and providing a memorable experience to our guests in a luxurious island setting.
Prepare and serve shisha with attention to detail, including selecting flavors, assembling pipes, and ensuring proper setup. Provide exceptional customer service by engaging with guests, offering flavor recommendations, and ensuring their satisfaction. Clean, maintain, and sanitise all shisha equipment regularly to ensure safe and hygienic usage.
Monitor and manage stock levels of shisha equipment, flavors, and accessories, ensuring timely replenishment. Ensure all operations comply with health and safety standards, including proper handling of charcoal and equipment. Stay updated on the latest trends and introduce new shisha flavors and techniques to enhance the guest experience.
Work closely with the team to create a welcoming and enjoyable environment for guests. Proven experience as a Shisha Maker or a similar role in a hospitality setting. Strong knowledge of shisha preparation, maintenance, and flavor profiles. Excellent customer service and interpersonal skills. Attention to detail and a commitment to maintaining high-quality standards.
Ability to work in a fast-paced environment and handle guest requests efficiently. Basic knowledge of health and safety regulations related to shisha preparation. Flexibility to work evenings, weekends, and holidays as required.