Job description
Responsibilities
- Administrate and configure monitoring tools such as: Zen. Oss, Zabbix, Kibana/Open. Search, Apache Superset, Ops. Genie (JSM), Uptrends. (40%)
- Design, deploy, and maintain monitoring and observability tools by configuring data collection, polling, event management, and alerting pipelines across all platforms using internal APIs, telemetry sources, and notification systems (30%)
- Design, develop, and implement new monitoring and tooling solutions, develop scripts and automation to improve monitoring workflows (20%)
- Develop and maintain monitoring dashboards & reports, documentation, procedures, standard operating procedures (SOPs) (10%) Minimum Qualifications:
- Engineer's degree in Computer Science, Systems, Telecommunications, or equivalent experience.
- 5+ years of hands-on experience as a Monitoring Engineer, Observability Engineer, or Systems Administrator.
- Proven administrator level experience with at least two enterprise monitoring tools such as: Zen. Oss, Zabbix, Kibana/Open. Search, Grafana, Ops. Genie or equivalent
- Scripting proficiency in at least one scripting language: Python, Bash, Perl, or similar.
- Strong understanding of monitoring interfaces and protocols: SNMP, REST/SOAP APIs, JSON, TCP/IP, Webhooks, Syslog, JMX, or similar.
- Ability to work independently, as well as collaboratively as part of a team Desired Qualifications:
- Knowledge of mobile telecommunications and Telco core network concepts (MVNO, roaming).
- Experience with AWS cloud infrastructure (ECS, MSK, S3, Sage. Maker, Lambda).
- Experience with log management platforms (ELK/EFK stack, Open. Search).
- Exposure to workflow automation platforms (N8N, Ansible, or equivalent low code/API orchestration tools