
Job description
Provide leadership for all aspects of Operational account management responsibilities for a portfolio of National Account customers. This position will establish appropriate operational customer relationships and be the primary point of Operational contact with our largest key customers post-sales, effectively managing the customer touchpoints within our organization.
Work with our Field Organization, other internal departments, sub-contractors, General Contractors, etc. for planning and delivering Installation projects and overseeing the Service Ticket portfolios for our National Accounts customers. May have responsibility for a single large account or multiple accounts. General dollar volume range of the portfolio of accounts is in the $10M+ range.