Job description
JewelsHire, a distinguished leader in the realm of jewelry industry recruitment, extends its invitation for a position at a renowned jewelry manufacturer located in Seepz, Andheri East, Mumbai.
Key Responsibilities
Lead a high-performing Order Processing, providing guidance, training, and mentorship. Ensure accurate order entry and timely release of customer orders into the system. Verify all required order details before processing; coordinate with the CSD team for missing information. Coordinate with CSD, PPC, CAD, Sampling, Diamond, and Production teams for smooth order execution.
Prioritize orders based on delivery timelines and production schedules. Ensure all customer-specific instructions are properly updated in the system. Release order bags after successful system entry and verification. Update and communicate any order changes or modifications to the factory and relevant departments promptly.
Identify touchpoints for improvement and implement strategies to address pain points. Handle production and complaint queries. Foster a collaborative and innovative team culture.
Requirements
Any Graduate Experience Required - 7+ years in Export Market Good Knowledge of Costing and Quotation preparation Must have experience in EMR Good knowledge of team handling. Should be presentable Good communication skills
- English and Hindi Good Grip in Excel Strong analytical and problem-solving skills. Ability to work collaboratively across departments and levels of the organization. Demonstrated success in driving customer engagement and loyalty.
Benefits
Seepz, Andheri East, Mumbai