Job description
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Key Responsibilities
- Maintenance & Repairs Diagnose faults on construction and plant equipment Carry out mechanical, hydraulic, and electrical repairs Perform routine servicing and preventative maintenance Ensure machines meet safety and performance standards ? Equipment may include brands like Komatsu, Atlas Copco, JLG, etc.
- Field Service Work Travel to customer sites to repair breakdowns Respond quickly to urgent faults (downtime = cost for clients) Provide on-site technical support
- Diagnostics & Technical Work Read and interpret hydraulic and electrical schematics Use diagnostic tools/software Identify root causes of equipment failures
- Customer Support Communicate with customers about faults and repairs Advise on equipment use and maintenance Maintain professional service standards
- Documentation & Reporting Complete service reports and job sheets Support warranty claims with evidence (photos, parts, reports) Record parts used and work completed
- Team & Department Coordination Work with: Parts department (ordering components) Service managers and workshop schedulers Ensure jobs are completed efficiently and on time ? Skills & Requirements Technical Skills Strong knowledge of: Heavy plant machinery Hydraulics & electrics Diesel engines Ability to troubleshoot faults independently Experience Experience in one of the following is usually preferred: Construction equipment Agricultural machinery Commercial vehicles or forklifts Soft Skills Problem-solving ability Good communication with customers Ability to work independently (especially field roles) Time management and organisation