Senior Account Manager – Revenue Growth (Spain, Pharma)

1 Role Objective Own and grow a portfolio of strategic accounts in Spain, with a clear mandate: ● Drive revenue growth through cross-selling and upselling ● Build strong client trust and long-term partnerships ● Generate new business opportunities within and outside existing accounts. This is a commercial role, not a coordination role.

2 Key Responsibilities 2.1 Revenue Growth Ownership ● Deliver €10M+ annual revenue target ● Expand existing accounts (minimum 30% growth contribution) ● Drive consistent deal closure across the year 2.2 Cross-Selling & Account Expansion (CORE FOCUS) ● Identify and execute cross-sell opportunities across: ○ IT staffing (priority) ○ SOW/projects ○ Consulting ● Increase service penetration within key accounts ● Develop multi-level relationships within client organisations 2.

3 Client Relationship & Trust Building ● Build strong, credible relationships with key stakeholders ● Act as trusted advisor, not just supplier ● Address trust gaps and reinforce delivery credibility 2.4 Deal Ownership & Negotiation ● Lead commercial discussions and negotiations ● Ensure profitable deal structures ● Balance growth with margin protection 2.

5 Delivery Ownership ● Own end-to-end client success ● Ensure quality delivery with internal teams ● Take accountability for client satisfaction and retention 3 Candidate Profile 3.1 Experience ● 5+ years in sales/account management (IT services/staffing) ● Proven track record in: ○ Revenue growth ○ Cross-selling ○ New business acquisition 3.

2 Must-Have Skills ● Strong commercial mindset ● Negotiation and closing ability ● Ability to operate in MSP/VMS environments ● Understanding of pharma/enterprise clients 3.3 Personality ● Charismatic and confident ● Relationship builder with strong presence ● Results-driven and proactive ● Able to build trust quickly ● Balanced: farmer (relationship) + hunter (growth)