Assistant Vice President/Senior Associate, Specialist, Oversight and Control, Advisory Process Governance, Consumer Banking Group

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage.

Our financial solutions are not only the best in the business - they were made just right for you. We are seeking an enthusiastic candidate who can work with us to redefine and rethink end-to-end advisory process through digitalization and innovation.

Responsibilities

Establish and oversee a robust control framework, encompassing clear FAA Advisory processes, effective controls, and consequence management to strengthen overall risk and control culture. Provide end-to-end governance oversight to ensure continued adherence to policies, risk management standards, and facilitate reporting to relevant governance forums Partner with internal and external stakeholders (e.

g., design, technology, compliance, product) to redesign Advisory journeys and processes, enhancing client and employee experiences across segments and products. Drive the transformation and simplification of Advisory processes through a customer journey lens, leveraging digitalization while maintaining a strong governance and control foundation.

Collaborate closely with complaints and surveillance teams to leverage case learnings, continuously strengthen existing governance frameworks, enhance controls, and drive ongoing improvement in the risk and control environment.

Requirements

More than 3 years of experience in related or front office advisory roles Familiarity with banking, financial services and platform businesses and systems Preferably have some understanding of FAA related regulations Strong ability to take ownership for deliverable via customer journey lens Strong communication skills and collaboration skills with ability to deal with multiple stakeholders at all levels Analytical, detail oriented and fast learner Highly adaptable, self-starter, ability to deal with ambiguity, thrives in fast-moving and high-growth environments Comfortable with Design Thinking, IT development and delivery Apply Now&Negative.

Medium. Space; We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements Location: DBS Asia Central Job: Compliance Schedule: Regular Employee Status: Full time