Onsite Customer Service Specialist

We have a job opening and exciting opportunity for a full-time On Site Customer Service Specialist in Cincinnati, OH location. A Customer Service Specialist On-Site will provide face to face customer service support for the VA Medical Facility by obtaining, analyzing and verifying the accuracy of order information in a timely manner.

Initiates and/or implements adjustments as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction is maintained, coordinates the handling of difficult and/or unusual situations. Provides extraordinary service and acts as a liaison with other internal Concordance Healthcare Solutions departments to fulfill all needs of the customer.