Job description
About Luxehouze Luxehouze is a fast-growing omnichannel luxury marketplace operating across Indonesia and Singapore, serving high-value customers in watches, fashion, and beauty. We operate in an environment where trust, speed and excellence matter, and where outcomes matter more than activity. We are looking for a POSITION, who takes responsibility naturally, thinks in outcomes and wants to build, improve, and scale — not just “execute tasks.
” What Will Be Challenging Please read this carefully - it’s here to help you self-select. Expectations are high and visible Problems may be ambiguous and fast-moving Priorities can change as the business scales Feedback is direct and frequent Performance is measured by results, not intentions If you require rigid structure, narrow scope, or close supervision to perform well, this environment may not be a good fit.
Responsibilities
Own day-to-day management of assigned Zoho One modules (CRM, Inventory, Desk), including configuration, workflow automation, and blueprint design Act as point of contact for internal stakeholder requests across Sales, Ops, and Merchandising, triaging tickets and translating them into clear requirements Facilitate stakeholder meetings to gather requirements, align priorities, and communicate scope/trade-offs Write and maintain product requirement documents (PRDs), user stories, and workflow documentation Query databases using SQL to validate data, generate reports, and support dashboard/BI needs Coordinate backlog grooming, sprint planning, and UAT cycles together with the dev team Monitor module performance post-launch and drive continuous improvement based on user feedback Support broader Product initiatives (automation workflows, integrations) as needed Requirement & Qualifications: Bachelor's degree in Computer Science, Information Systems, Business, Engineering, or a related field 1-3 years of experience in product management, business analysis, systems administration, or a related role (fresh graduates with strong internship/project experience may be considered) Proficient in SQL, with the ability to write intermediate to advanced queries Hands-on experience with Zoho One (CRM, Inventory, Deals, Books) or comparable CRM/ERP (Salesforce, hubspot, odoo) platforms strongly preferred Proven ability to manage stakeholder relationships and translate business needs into actionable product requirements Familiarity with agile/sprint methodologies and backlog management Strong written and verbal communication skills, able to bridge technical and non-technical audiences Detail-oriented, organized, and capable of managing multiple concurrent workstreams independently