Operations Coordinator (Facility & Fleet Support – Tuscany Hub)

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Job Title: Operations Coordinator (Facility & Fleet Support – Tuscany Hub) Location : San Giovanni Valdarno, Tuscany, Italy Reports To: Operations Lead (Tuscany Hub) Job Overview As a full-time Operations Coordinator (Facility & Fleet Support) at Backroads’ Tuscany Hub, you will play a key role in executing the hands-on operational work that keeps our hub running efficiently.

This role focuses on facility operations, warehouse execution, and fleet support, ensuring that our vans, trailers, equipment, and workspace are always operational and ready for use. You will work closely with the Unit Loads Coordinator and Fleet Coordinator, supporting critical activities such as van preparation, warehouse organization, Unit Load readiness, and facility maintenance.

If you enjoy hands-on work, problem solving, and being at the center of operational execution in a dynamic environment, this role is a great fit.

Key Responsibilities

Facility & Warehouse Operations Maintain a clean, safe, and well-organized warehouse and operational spaces Execute daily warehouse activities including staging, storage, and material handling Support warehouse organization and continuous improvements to layout and usability Assist in maintaining proper storage standards for equipment and operational materials Fleet Operations Support (Hands-On) Perform hands-on fleet-related tasks, including: Van racking and unracking Trailer inspections and basic maintenance Hitch adjustments and vehicle configurations Support the onboarding of new vans: Picking up vehicles Coordinating decals application with external vendors Installing racks and preparing vans for operational use Ensure vehicles are physically ready and properly configured for Unit Loads and field operations Unit Load Support Assist with preparation and execution of Unit Loads Support equipment staging, packing, and warehouse setup Assist Field Staff during load days and ensure smooth execution Ensure all materials are accessible, organized, and ready for transport Facility Maintenance & Improvements Perform small repairs and maintenance tasks using basic tools Identify and address facility issues proactively Support implementation of facility improvements and upgrades Work with external contractors when needed for small projects Seasonal Operations (EOSM & Peak Periods) Support End-of-Season Maintenance (EOSM), including: Equipment handling and organization Facility reset and preparation for the next season Assist with seasonal transitions and operational readiness Collaboration & Team Support Work closely with Operations Coordinators and OpX team to support daily operations Contribute to a positive and efficient team environment Provide flexible support across operational priorities as needed Qualifications Operations Experience: 1–3 years in warehouse, logistics, facility operations, or similar hands-on roles preferred Hands-On Skills: Comfortable with physical work, basic tools, and practical problem solving Driving Skills: Valid driver’s license; confident driving vans and handling trailers Practical Mindset: Reliable, proactive, and solution-oriented when facing operational challenges Organization: Able to manage tasks, keep spaces organized, and maintain operational standards Communication: Fluent English required; Fluent Italian preferred Physical Requirements: Able to lift up to 50 lbs and perform physically demanding tasks