Reception / موظفة استقبال

Posting Title: Reception / موظفة استقبال Industry: Cosmetics Salary: $TBD Work Experience: Fresher Summary: We are seeking a dynamic and professional Reception / موظفة استقبال to join our vibrant team in the fast-paced cosmetics industry. This role serves as the first point of contact for clients, visitors, and partners, playing a critical role in shaping the brand’s image and customer experience.

The ideal candidate will be personable, highly organized, and committed to delivering exceptional service in a luxury retail environment. As a key member of our front-desk team, you will manage inquiries, coordinate appointments, maintain office operations, and contribute to a welcoming atmosphere that reflects our brand’s elegance and professionalism.

This is a great opportunity for a fresh graduate or entry-level professional looking to launch a career in the beauty and cosmetics sector with a strong emphasis on client engagement and operational excellence. Responsibilities:

• Greet visitors, clients, and guests with a warm, professional demeanor and provide a seamless first impression.
• Answer incoming calls, direct inquiries to the appropriate departments, and manage messages.
• Schedule and coordinate appointments, meetings, and consultations with internal teams and external partners.
• Maintain and organize front-desk supplies, office materials, and visitor logs.
• Assist with managing incoming and outgoing correspondence, including mail, packages, and digital communications.
• Support administrative tasks such as data entry, filing, and document management.
• Monitor and maintain the cleanliness and orderliness of the reception area.
• Collaborate with team members to ensure smooth day-to-day operations and customer satisfaction.

Requirements

Requirements:

• Fresh graduate or entry-level professional with no prior experience required.
• Strong customer service orientation and a proactive attitude toward client satisfaction.
• Excellent verbal and written communication skills in both Arabic and English (bilingual proficiency is essential).
• Professional appearance and demeanor, with a polished and approachable presence.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and basic digital communication tools.
• Ability to multitask, remain calm under pressure, and manage time efficiently in a fast-paced environment.
• Attention to detail and high level of accuracy in handling information and records.
• Positive attitude, team player mindset, and willingness to learn in a dynamic, beauty-focused organization.
• Familiarity with retail or hospitality environments is a plus, though not required.