Technology Lifecycle Services Internship

IntroductionAt IBM Infrastructure & Technology, we design and operate the systems that keep the world running. From high-resiliency mainframes and hybrid cloud platforms to networking, automation, and site reliability. Our teams ensure the performance, security, and scalability that clients and industries depend on every day. Working in Infrastructure & Technology means tackling complex challenges with curiosity and collaboration. You’ll work with diverse technologies and colleagues worldwide to deliver resilient, future-ready solutions that power innovation. With continuous learning, career growth, and a supportive culture, IBM provides the opportunities to build expertise and shape the infrastructure that drives progress.Your role and responsibilitiesAt Technology Lifecycle Services (TLS) we support the infrastructure where most companies in the word run their applications including cloud computing to name one. We are the foundation of our clients IT infrastructure including Mainframes, Servers, and Storage solutions. "We keep the modern world running." We are looking for people interested in developing a career in a great environment providing support to peers, working with IBM tools to give value to our clients. Main responsibilities will include helping on our case handling platform with reporting and dashboards, auditing and improving the way we work using AI. We will provide you with the education and tools needed for you to be successful. You will learn about our business unit and all available roles herein.Required technical and professional expertiseStudent within the last year of Computer Engineering, Software Development, or any IT related field. Expected graduation date: from 2028; Outstanding positive attitude and team player. English: Advanced both spoken & written. Ability to diagnose and troubleshoot basic technical issues. Knowledge & experience working in Linux or UNIX Systems Time Management and Prioritization skills Attention to details and ability to work under pressure. Ability to effectively learn new processes and tools. Curiosity & Growth Mindset. Basic understanding of operating systems. Basic Excel and Microsoft Office knowledge.Preferred technical and professional experience Customer obsessed and ready to gain experience in the Customer Support area. Some experience in Customer Service Roles. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.