Customer Service Supervisor | E-Commerce

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Service Supervisor | E-Commerce based in the United States. This role offers the opportunity to lead and elevate a customer support operation within a fast-growing eCommerce environment.

You will oversee daily service activities, coach a team of customer support professionals, and help deliver outstanding customer experiences. The position combines people leadership, operational management, quality improvement, and customer relationship expertise. You will play a key role in improving team performance, optimizing workflows, and ensuring service standards are consistently achieved.

The ideal candidate is a proactive and empathetic leader who enjoys solving problems, developing teams, and driving measurable results. This remote-first opportunity is suited for someone who thrives in a dynamic environment and values ownership, collaboration, and continuous improvement.