Assistant Property Manager

Position Summary & Primary Responsibilities

The Assistant Property Manager supports the Property Manager in the daily operations of assigned communities, including financial administration, compliance, leasing support, and resident relations. This role serves as a key operational partner and ensures consistency across leasing, collections, and compliance functions.

In addition, this position is responsible for the following:

• Supporting daily office operations and ensuring consistent coverage

• Assisting with workflows, policies, and acting in the Property Manager role as needed

• Work alongside property manager and resident accountant to maintaining accurate resident ledgers; including assisting with resident payment portal set up

• Managing delinquency, notices, and payment plans in alignment with company policy

• Assisting with eviction processes and monthly financial reporting

• Supporting compliance with LIHTC, HUD, and Section 8 program requirements

• Processing certifications and maintaining audit-ready resident files

• Processing applications, leases, move-ins, and move-outs

• Supporting leasing efforts, follow-ups, and occupancy goals

• Responding to resident concerns and coordinating conflict resolution

• Ensuring timely communication and delivery of notices

• Coordinating with maintenance on work orders and unit turns

• Tracking work orders and supporting vendor coordination as needed

• Maintaining accurate records within property management systems

• Assisting with reporting on occupancy, delinquency, and compliance metrics

• Supporting team training and reinforcing operational expectations

• Performing additional duties and special projects as assigned

Education & Experience

• High school diploma or equivalent required

• 1-3+ years of property management or related experience

• Experience with affordable housing programs preferred

• Experience with leasing, collections, and compliance processes

• Experience with Yardi or similar property management systems preferred

Knowledge, Skills & Abilities

• Strong organizational and time management skills

• Effective communication and customer service skills

• Ability to manage multiple tasks and priorities

• Attention to detail, particularly in financials and compliance

• Professional demeanor and conduct

• Ability to work independently and as part of a team

• Proficiency in Microsoft Office Suite and property management systems

Work Structure & Expectations

• Full-time onsite position

• Supports Property Manager in all aspects of property operations

• Expected to maintain strong communication with team members and leadership