Job description
Key Responsibilities
Manage day-to-day relationships with key account partners Support new partner discussions, proposals and onboarding Coordinate store launches, promotions and marketing campaigns with partners Monitor account performance and identify opportunities to improve sales and order growth Prepare regular performance reports and updates for partners Work with internal Marketing, Operations, Product, Tech and Finance teams to resolve partner requests and support projects Maintain accurate account information and follow up on ongoing actions Support the team in developing new national and local partnership opportunities What We’re Looking For Experience in Account Management, Business Development, Partnerships or a similar client-facing role Experience in food delivery, hospitality, e-commerce or technology is preferred Good communication and relationship management skills Comfortable working with data and preparing basic performance reports Organised and able to manage multiple accounts and tasks at the same time Proactive, responsible and comfortable working independently Professional proficiency in both English and Mandarin Chinese is required, as the role involves communication with both external partners and internal teams Good understanding of Australian business culture and professional communication
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