Team Lead - Brockville, Ontario (Crossing Guard Program)

Job Description Salary Starting at $20.20/hour $15.00 per diem for mileage Shifts and Hours 3 hours per day (typically half AM and half PM, with occasional 30-minute lunch coverage) Monday to Friday Contract runs September to June Reports to Program Manager – School Safety Zone Purpose The Team Lead position will provide necessary duties in “ the field ” at intersections and routes throughout Brockville, supporting the Adult Crossing Guard (ACG) program within operational school hours.

Core Competencies

• Strong Customer Service Skills
• Communication – verbal and written
• Computer proficiency (including email)
• Ability to work as part of a team and stay in regular communication with the office staff
• Ability to maintain calm and professional demeanor
• Adaptability/ flexibility
• Decision making and judgement
• Planning and organizing
• Problem solving
• Accountability and dependability Duties and Responsibilities
• Conduct all duties and responsibilities of an Adult Crossing Guard when required.
• Provide on-site and remote support to teams in Brockville, address urgent needs, and support staffing or training initiatives
• Visit specific sites as requested by the Office.
• Effectively communicate with Adult Crossing Guards by answering questions, listen and address concerns, building rapport, etc.
• Training and coaching new Adult Crossing Guards.
• Reporting Crossing Guard absenteeism/performance issues to the Program Manager
• Distribution & Retrieval of Equipment
• Dispersal of rewards and incentives to the Adult Crossing Guards.
• Acting in the role of Adult Crossing Guard to cover open shifts.
• Comply with all safety requirements and wear all required equipment (provided)
• Maintain a calm and professional demeanor at all times. Position Requirements
• Must be available to work at all intersections identified in Brockville.
• English Skills
• Smart Phone
• Drivers licenses and access to a vehicle
• Valid Standard First Aid with CPR C certification
• Confirmation of physical health from a licensed physician may be required. Reference to full manual dexterity and multilimbed coordination essential. Due to the requirements of the position, accommodations due to health may be limited.
• Police Records Check (PRC) with the Vulnerable Sector is required – PRCs can be completed during the application process. Costs associated with the PRC will be reimbursed by the OSC after three (3) months of employment. Employment offer conditional upon a valid and clean PRC Working Conditions
• Ability to walk briskly, move repeatedly in and out of the intersection, and stand for up to 1.5 hours
• Stand and maintain alertness for the entirety of the shift
• Ability to hold a 5-lb Stop Sign Paddle above shoulder height for extended periods of time
• 20/20 Vision (with or without corrective lenses) along with adequate depth and peripheral perception
• Accountable to work in all environmental conditions. Environmental conditions may include but are not limited to snowstorms, freezing rain, cold temperatures, rain, heat waves, humidity, hot temperatures and dust, etc.
• Ability to dress appropriately for, and perform moderate physical labour during all weather conditions
• Hazards associated with high traffic conditions.
• Daily travel within Team Leads designated Zone.