GovCIO

ServiceNow Solutions Architect

GovCIO

United States (Remote)Remote$108k – $108kPosted Jul 15, 2026

Job description

GovCIO is currently hiring for a remote Service. Now Solutions Architect to support the US Courts. This position is based out of San Antonio and is full remote.

Responsibilities

Lead the architectural design and roadmap for the Service. Now platform—including ITSM, ITAM, ITOM, CMDB, SPM and other modules Collaborate with business stakeholders to gather and analyze requirements. Translate business requirements into scalable and secure technical solutions aligned with enterprise standards Serve as the primary technical liaison for Service.

Now architecture, integrations, and data model strategy Establish and enforce platform governance, development standards, and best practices Oversee the configuration, customization, and deployment of Service. Now applications Prepare architecture documentation, technical roadmaps, and design specifications Review and validate solutions developed by internal teams and vendors to ensure adherence to architectural guidelines Drive CMDB maturity, discovery architecture, service mapping, and data quality initiatives Architect and guide integrations using MID Servers, APIs, web services, and data exchange frameworks Conduct platform performance reviews and ensure system reliability, scalability, and security Optimize platform performance and troubleshoot complex technical issues Provide technical leadership, mentorship, and guidance to Service.

Now developers and administrators Stay updated of Service. Now releases, new capabilities, and emerging platform best practices Evaluate new Service. Now features and recommend platform improvements Qualifications Bachelor's with 12+ years of Service. Now experience (or commensurate experience) 7 years of Service. Now experience, with at least 3 years of architectural or lead design responsibility Deep expertise in Service.

Now modules such as ITSM, ITOM (Discovery/Service Mapping), ITAM, CMDB, SPM or others Strong understanding of Service. Now data architecture, workflow engines, scripting (JavaScript/Glide ), Integration. Hub, Flow Designer, Service Portal and UI Builder, and integration frameworks Experience with platform governance, solution review, and enterprise-scale implementation Proven experience architecting integrations using REST, SOAP, MID Server, or ETL tools Strong documentation, communication, and stakeholder engagement skills Clearance Required: Ability to maintain a Public Trust clearance Posted Salary Range USD $108,310.

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  • USD $150,000.00 /Yr. Lead the architectural design and roadmap for the Service. Now platform-including ITSM, ITAM, ITOM, CMDB, SPM and other modules Collaborate with business stakeholders to gather and analyze requirements. Translate business requirements into scalable and secure technical solutions aligned with enterprise standards Serve as the primary technical liaison for Service. Now architecture, integrations, and data model strategy Establish and enforce platform governance, development standards, and best practices Oversee the configuration, customization, and deployment of Service. Now applications Prepare architecture documentation, technical roadmaps, and design specifications Review and validate solutions developed by internal teams and vendors to ensure adherence to architectural guidelines Drive CMDB maturity, discovery architecture, service mapping, and data quality initiatives Architect and guide integrations using MID Servers, APIs, web services, and data exchange frameworks Conduct platform performance reviews and ensure system reliability, scalability, and security Optimize platform performance and troubleshoot complex technical issues Provide technical leadership, mentorship, and guidance to Service. Now developers and administrators Stay updated of Service. Now releases, new capabilities, and emerging platform best practices Evaluate new Service. Now features and recommend platform improvements Bachelor's with 12+ years of Service. Now experience (or commensurate experience) 7 years of Service. Now experience, with at least 3 years of architectural or lead design responsibility Deep expertise in Service. Now modules such as ITSM, ITOM (Discovery/Service Mapping), ITAM, CMDB, SPM or others Strong understanding of Service. Now data architecture, workflow engines, scripting (JavaScript/Glide ), Integration. Hub, Flow Designer, Service Portal and UI Builder, and integration frameworks Experience with platform governance, solution review, and enterprise-scale implementation Proven experience architecting integrations using REST, SOAP, MID Server, or ETL tools Strong documentation, communication, and stakeholder engagement skills Clearance Required: Ability to maintain a Public Trust clearance