Accounting Shared Services Applications Adminstration

The Shared Services Support Administration is responsible for day-to-day support, user administration, configuration and ledger maintenance, and ticket management for select Finance systems, including SAP Concur, Medius, Sage Fixed Assets, and related Finance application support processes.

This role serves as the first point of contact for Shared Services application support requests, helping triage issues, resolve routine questions, route requests to the appropriate process owner, and ensure support items are tracked through completion. The position requires strong attention to detail, systems aptitude, customer-service skills, and the ability to understand Finance workflows, approvals, and system configuration.