Front Desk Residential Concierge, Boston

Description About Us At Apex Concierge Services INC, we believe in creating exceptional experiences—whether it’s for our residents, guests, or clients. As a trusted presence in the Boston community, we manage premier residential and commercial properties where top-tier service is a standard. We're currently seeking a warm, reliable, and proactive Concierge to join our team and serve as the first point of contact in one of our luxury properties.

What You’ll Do As a Concierge, you'll be the welcoming face and helpful resource for residents, visitors, and vendors.

Your role

is key in maintaining a secure, friendly, and efficient environment.

Key Responsibilities

Greet and assist residents, guests, and delivery personnel professionally and warmly Respond promptly to inquiries and requests, in person and via phone/email Maintain front desk shift logs Coordinate services such as package deliveries, and maintenance requests Manage building communications, calendar, and reservations for amenity spaces Maintain a tidy and inviting lobby area Provide local knowledge and recommendations for restaurants, transportation, and events Assist with emergency procedures and ensure safety protocols are followed Why Join Us?

Competitive hourly pay Paid time off and holiday pay Supportive and inclusive work environment Opportunities for growth in hospitality and property management Ready to welcome residents home and make a difference every day? Apply today with your resume and a brief cover letter. We can’t wait to meet you!

Requirements

High school diploma or equivalent 1+ year of customer service, hospitality, or front desk experience Professional demeanor and excellent communication skills Tech-savvy; comfortable using email, Microsoft Office, and/or property management systems Reliable, punctual, and able to work flexible shifts (including evenings/weekends) Ability to remain calm and composed under pressure Preferred: Experience in residential or hotel concierge roles Familiarity with Boston neighborhoods, transportation, and cultural attractions