Implementation Consultant

JOB SUMMARY

The Implementation Consultant's role is to provide software implementation and workflow consulting services to Altera clients pursuant to a contracted project. The IC follows a structured workplan that reflects Altera methodology through all phases of the implementation life cycle to ensure the successful implementation of Altera products and solutions.

ESSENTIAL FUNCTIONS/MAJOR JOB RESPONSIBILITIES

• Applies detailed knowledge of Altera products and solutions within specific domains, functional or specialty areas, to implement Altera software at client sites
• Performs all project workplan tasks for assigned role in accordance with contracted project scope
• Performs system configuration tasks and provides system configuration consultation to clients
• Provides workflow consultation and guidance in line with Altera recommendations to clients
• Identifies and resolves, and/or appropriately escalates, system and workflow issues that arise throughout an implementation project
• Provides activation support
• Meets or exceeds utilization targets set by the organization
• Sets appropriate expectations with clients and managing them throughout the project life cycle
• Executes all tasks related to a contracted project role, within a specific domain, functional or specialty area with limited support or mentorship in place
• Provides feedback to appropriate internal organizational groups on software and methodology improvements
• Anticipates client needs and places client at the center of thinking and functions as the client advocate