Job description
Award-Winning Mcgrath Acura Chicago Auto Group is looking for a qualified, motivated, and self-sufficient individual to join their team! If you are a self-starting professional ready to take your career to the next level, we have the opportunity you've been looking for.
Benefits
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Medical Plan
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Dental Plan
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Vision Plan
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401(k) Savings Plan
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Basic Life Insurance
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Accident & Critical Illness Insurance
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Discounts on Products and Services
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Flexible Schedules
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Work Life Balance
Responsibilities
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Deposit checks by scanning them into our banking system
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Stock vehicles into the system
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Scanning paperwork
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Answering phones
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Accepting payments
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During downtime, assist with filing/ additional misc. projects
Qualifications
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Calculate the customer’s bill using the dealership’s computer system
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Receive cash, checks, and credit card payments from customers and record the amount received on the repair order and/or counter ticket
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Make change accurately and issue receipts to customers
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Answer phones and direct consumers to the proper department, and follow up in a timely manner
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Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
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Operate the switchboard telephone system
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Communicate with callers in a professional, friendly, and efficient manner, striving to minimize the amount of time customers spend on hold
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Assist the managers with various clerical duties as needed
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Be friendly, professional, courteous, and efficient when working with all customers and employees
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Familiarize yourself with department structures & internal procedures for assisting customers efficiently
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Bilingual in Spanish, preferred.
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