Armed Security Officer

Join PGS USA Since 1996, PGS USA has provided professional security services to clients throughout the United States. Our approach is built on experienced personnel, strong leadership, professionalism, accountability, customer service, and the successful integration of people, security operations, and technology. We believe the quality of a security program begins with the quality of the people entrusted to lead and deliver it.

For that reason, PGS USA seeks experienced professionals who demonstrate sound judgment, integrity, maturity, leadership, responsiveness, and a commitment to protecting the people and organizations we serve. PGS USA is currently seeking an Armed Security Officer to oversee and support security operations for a retail store in West Palm Beach, Fl.

This is a hands-on position for an Officer who is capable of maintaining security, responding to client needs, developing procedures and personally supporting operations when necessary.

Key Responsibilities

Security Operations Provide a highly visible and professional armed security presence at assigned client locations. Serve as a primary on-site and regional security contact for assigned operations. Understand and comply with client post orders, security procedures, PGS USA policies, and applicable requirements. Protect employees, executives, visitors, guests, facilities, and client property.

Monitor access-control points, employee entrances, visitor screening operations, restricted areas, and other security-sensitive locations. Conduct security patrols as necessary. Maintain a high level of situational awareness and identify potential security or operational concerns before they escalate. Identify staffing, performance, training, or operational deficiencies and take appropriate corrective action or escalate concerns when necessary.

Standard Operating Procedures & Training The Armed Security Officer will play an active role in developing and maintaining professional security operations.

Responsibilities include

Maintain Standard Operating Procedures (SOPs) , post orders, emergency procedures, response protocols, and other security documentation as assigned. Review existing procedures and recommend improvements based on operational experience, client requirements, risk assessments, and observed deficiencies. Train newly assigned officers on client expectations, post orders, facility procedures, emergency response, access control, reporting standards, and professional conduct.

Understand their responsibilities before independently assuming assigned posts. Document training and communicate identified training needs to PGS USA leadership. Work with regional Operations, Human Resources, Risk Services, and Recruitment personnel to improve officer readiness and overall account performance. Incident & Emergency Response Respond promptly and appropriately to alarms, disturbances, suspicious activity, security incidents, medical emergencies, threats, and other emergency situations.

Respond to active-threat and active-shooter incidents in accordance with established procedures, post orders, applicable law, and training. Exercise sound judgment regarding de-escalation, incident escalation, detention, emergency response, and appropriate use of force. Coordinate with local, state, or federal law-enforcement and emergency-response agencies when necessary.

Ensure significant incidents are promptly communicated through the appropriate PGS USA and client chain of command. Preserve confidentiality and sensitive information associated with incidents, investigations, personnel, executives, and client operations. Required Qualifications Candidates must meet the following minimum requirements: High school diploma, GED, or equivalent.

At least 21 years of age. Current firearms qualification and all applicable firearms training and requalification required for armed duties. Strong understanding of security operations, access control, emergency response, incident management, de-escalation, and use-of-force principles. Excellent written and verbal communication skills.

Ability to prepare clear, detailed, accurate, and professional reports. Strong leadership, interpersonal, and customer-service skills. Excellent situational awareness and observational abilities. Ability to remain calm, maintain emotional control, and make sound decisions during high-stress or rapidly evolving situations.

Professional appearance and demeanor. Physically capable of performing the essential duties of the position. Ability to successfully complete all required PGS USA and client screening, suitability, background, drug-screening, and onboarding requirements. Physical Requirements This position requires an individual who is physically capable of: Standing and walking for extended periods.

Conducting interior and exterior security patrols. Navigating stairs and multiple areas of assigned facilities. Responding quickly to alarms, emergencies, disturbances, and security incidents. Wearing required uniforms, protective equipment, duty gear, and an authorized firearm while performing assigned duties. Performing security officer duties and assuming an assigned post when operationally necessary.

Performing the physical functions reasonably necessary to protect people and property within the scope of the employee's training and legal authority. Candidates must maintain the professional appearance, judgment, maturity, emotional control, situational awareness, and physical readiness expected. Work Environment The environment may involve interaction with: Corporate executives and senior leadership Employees and contractors Visitors and guests Vendors Law-enforcement personnel Emergency responders Members of the public Why Join PGS USA?

Opportunity to lead security operations for a high-profile national client. Significant operational responsibility and autonomy with a strong regional support structure. Direct support from Operations, Human Resources, Risk Services, and Recruitment. Opportunity to build, train, and develop a professional security team.

Professional and supportive work environment. Continued training and professional development. Leadership and career-advancement opportunities. Opportunity to work alongside experienced law-enforcement and security professionals. An organization committed to professionalism, integrity, accountability, preparedness, and client service.

Application Requirements Applicants should submit: Current resume. Documentation demonstrating Valid D & G licenses in the State of Florida. Current firearms/range qualification documentation, if requested during the screening process. Equal Opportunity Employer PGS USA is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or District of Columbia law.

Employment is contingent upon successful completion of all applicable licensing verification, background screening, drug screening, client requirements, and PGS USA onboarding procedures. Monday-Thursday 7pm-1130pm Friday-Saturday 7pm-12am