CNO Support SE3_TTO0200
Job description
This is a full-time position requiring 1880 hours of support per year; and work is performed at a customer location. As a Computer Network Support Systems Engineer, you will support a customer computer network operations organization by providing systems engineering and project management expertise to assist with the following activities: Perform analysis and provide recommendations pertaining to proposed AI/ML architecture designs and proposals Work with organizations to coordinate and help shape interactions on AI/ML deployments with the customer’s enterprise Coordinate activities to assess program management planning, execution, and reporting processes for various projects that include software, sustainment, and advanced technology initiatives Assist with operating in an agile development process, including maintaining agile development tools such as Jira and Confluence Develop new processes, as needed, and ensure that the processes are reliable, repeatable, and sustainable Assist in defining process improvement strategies and lessons learned Document existing processes Requirements Individual Capabilities/Experience Required: Bachelor’s degree or advanced degree in computer science, information systems, engineering or other related discipline plus at least 6 years of systems engineering experience.
A Master’s degree or PhD may be substituted for two years of experience. A high school diploma or GED plus 10 years of systems engineering experience would also be acceptable Familiarity with Jira and Confluence agile development tools Position requires TS/SCI clearance with polygraph. Individual Capabilities/Experience Desired: Excellent interpersonal skills and diplomacy Excellent oral and written communication skills Ability to work in fast paced environments Systems Engineering, process engineering, and project management experience AI/ML experience, especially relating to LLM-based systems Familiarity with working in an agile development environment Experience with Python Cyber/IT helpdesk experience Key words: AI, ML, LLMs, Systems Engineering, Process Engineering, Project Management, Mission Applications, Process Improvement, Jira, Confluence, Agile, helpdesk, python
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