Lead Experience Strategist (m/f/x)

At Zeiss Digital Partners (ZDP), we have a clear goal: Enabling and accelerating the digital transformation of ZEISS @speed and @scale. We develop digital solutions jointly with the ZEISS business units and accelerate innovation that delivers a future value for our customers and our company. Digital Business Innovation within ZDP is a cross-functional team that builds digital solutions, implements new business models, and drives strategic digital programs.

We apply customer-centric methodologies like Design Thinking and Voice of the Customer and combine those with our business and strategy acumen.

Your role

Lead end-to-end innovation projects Translate business and user needs into scalable, innovative digital solutions Drive strategic initiatives for customer- and user-centric innovation Inform UX and business strategy through research and insights Manage multiple projects and ensure high-quality delivery Align stakeholders across complex domains Scale and apply methods like Strategic Research, Lean Innovation, and Design Thinking Act as a trusted UX strategy partner across domains Ensure strong collaboration across teams Support hiring, capability building, and network growth Your profile Master’s in humanities, psychology, design/user research or equivalent Serveral years in strategy, research, and innovation Strong track record of turning insights into products/MVPs Skilled in qualitative and quantitative research and strategy Solid knowledge of product development, agile, and digital ecosystems Hands-on experience with Design Thinking & Lean Innovation Familiar with AI, data-driven products, and emerging tech E Experience working in cross-functional teams (design, business, tech) Strong storytelling and stakeholder management Entrepreneurial mindset (startup experience is a plus) Fluent in English & German Your ZEISS Recruiting Team: Sabrina Rieker