Job description
Villa Nautica celebrates the glitz and glamour of yacht-life and is always ‘en vogue’. Surrounded by sparkling lagoons and idyllic beaches, it is an island like no other: a hive of activity, a place to be seen. Complemented by exceptional scuba diving and other water sports, the resort embraces the seafarer lifestyle with a glamorous twist.
To greet guests with a sincere and warm welcome and ensure they are aware you are there to help. Ask open questions to find out the guest's needs. To recommend, select, and locate the correct merchandise for the guest's needs. To receive and process cash and card transactions. Be fully updated on product knowledge, answering questions, and addressing concerns from guests.
Maintain a friendly and focused environment at all times. Informing guests about sales promotions and policies. Minimum 1-year relevant retail or customer-facing experience that reflects the role. Can demonstrate a passion for working with customers to enhance their shopping experience. A desire and ability to deliver sales against the targets set.
Exceptional communication and interpersonal skills with colleagues and customers Be an excellent team player. Commitment and enthusiasm. Shows eagerness and a capacity to learn. Adapts in difficult situations, solves problems, and makes decisions when necessary.