Accounts Receivable

Job Summary

Responsible for managing, researching, and resolving chargeback receivables in a timely and consistent manner. This position ensures all chargeback disputes are properly investigated, supported with sufficient documentation, and accurately recorded.

Key Responsibilities

• Manage and monitor chargeback receivables and outstanding disputes

• Research chargeback claims and determine the appropriate resolution

• Gather, review, and submit supporting documentation for disputed charges

• Respond to chargeback disputes within required deadlines

• Communicate with customers, internal departments, and other stakeholders to resolve discrepancies

• Maintain accurate and organized records of all chargeback activity and dispute outcomes

• Track chargeback status, payments, and resolutions

• Identify recurring chargeback issues and recommend process improvements

• Ensure all chargeback transactions are properly documented and recorded

• Perform other Accounts Receivable duties as assigned

Requirements

• Previous experience in Accounts Receivable, chargebacks, collections, or billing preferred

• Strong research and problem-solving skills

• Excellent attention to detail and accuracy

• Strong organizational and time-management skills

• Proficiency with Microsoft Excel and accounting/ERP systems

• Excellent written and verbal communication skills

• Ability to manage multiple disputes and meet strict deadlines