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Case Manager Supervisor (Clinical Coordinator) - Far Rockaway, NY

Phipps Houses

New York, NY, USAFull-time$65k – $70kPosted Oct 5, 2026

Job description

Responsibilities

The Clinical Coordinator is responsible for the supervision and direct oversight of a clinical services case management team. This position has significant decision making, supervisory, administrative, program management and service delivery responsibilities. This person will be expected to participate in and contribute to a program culture that is client-centered, outcome-oriented and dedicated to continuous quality improvement.

  • Supervising four case managers
  • Carrying a case load of 8 consumers
  • Conduct supervision and provide professional development opportunities.
  • Audit & review case files as needed.
  • Organize and Plan workshops, activities, and special events for consumers.
  • In the absence of the Program Director, we oversee the program operations.
  • Hire, train, and evaluate all the case managers.
  • Ensure that the case management team completes thorough and accurate case files for every consumer on their case load.
  • Prepare narrative and statistical program reports.
  • Interview and follow up on prospective candidates to fill units.
  • Work in collaboration with the nurse to ensure all clients receive appropriate treatment plans.
  • Other duties as assigned by the Program Director or the Deputy Executive Director of Community & Economic Empowerment Qualifications: Master’s degree preferred in social work, Psychology, Sociology, or Human Services or related field and demonstrated experience working with homeless population, and a minimum of two years’ experience supervising a case management team. Previous work experience with the Department of Homeless Services or the Department of Mental Hygiene preferred. Qualified candidates must have a strong understanding of the developmental needs of adults, sensitivity to ethnic and cultural diversity, and knowledge of and commitment to working from a strength-based perspective. Applicant must have excellent written and verbal communication skills, as well as strong computer skills. Bi-lingual (Spanish) a plus Compensation: $65,000 - $70,000 annually Schedule: Monday-Friday 9am-5pm Location: Far Rockaway, NY Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Phipps Houses and Affiliates is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, citizenship or national origin, ancestry, alienage, citizenship status, age, disability or handicap, sex, marital status, veteran status, pregnancy, gender, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

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