Ambulatory Access Administrator

The Ambulatory Access Administrator serves as the primary operational liaison between ambulatory practices and the centralized Patient Access and Navigation Hub. This role ensures alignment between these workflows and practice operations, identifies access and scheduling issues, and escalates concerns to minimize disruptions to patient care. The Ambulatory Access Administrator is also responsible for the daily oversight of the front-end components of ambulatory practices, ensuring efficient workflows, optimal staffing performance, and compliance with organizational and regulatory standards. This role directly supervises Customer Service Representatives (CSRs) and collaborates with leadership, to support seamless patient care.