Implementation Officer

Who are we? We are Juakali, a FinTech start-up providing a platform for the microfinance lending market. Juakali empowers Financial Institutions with seamless, flexible, and powerful tools designed to boost their productivity—100% bank-grade, best-of-breed technology. Though we are a small start-up, we have a global presence, with employees and customers in over 15 countries across Africa and Asia.

We foster a collaborative, diverse, and impactful work environment. This role is office-based in Bishkek, Kyrgyzstan, providing the opportunity to work closely with the customer success and product teams. What role will you play? We are looking for an individual responsible for the implementation of our platform. You will report directly to our Senior Business Analyst in charge of platform modules.

Typical tasks: Configuration of our modules using the platform: this comprises using the Juakali toolbox to build apps, integrating with 3rd-party systems, actively participating in the business analysis/specs-related work and documenting it. Interact with the rest of the team, in order to report problems (to the developers and QA) or new feature ideas (product team).

Preparing test cases and executing them, planning and executing QA of your implementations. We are a small team, so every person has the opportunity to make a big impact and leave their mark on every project. You will help in shaping and uplifting our modules.

Requirements

What are we looking for? 3 to 5 years of implementation and/or development experience. Ideally, some expertise in low-code tools, BPMN / process automation, JavaScript and system integrations (via API) Ideally, some initial understanding of the business (exposed to microfinance/banking industries, especially for tech companies).

Strong analytical skills and problem-solving aptitude Autonomous, proactive, and accountable for your work Benefits Why us? Fast learning environment within a team of cheerful, passionate, talented people. Opportunity to interact and work with international people from all over the globe. You will find it easy to keep a good work-life balance.

You will be working closely with industry experts to have a positive impact on the business of our customers. Opportunity to drive transformation in one of the fastest-growing industries. Location: Bishkek, Kyrgyzstan Reporting To: Senior Business Analyst Work Mode: Work From Office Contract Type: Contractor You can learn more about us @ Website – www.

juakali.io LinkedIn - https://www.linkedin.com/company/juakali-io/