Job description
UNLEASH YOUR BEST SELF JOIN. LEARN. ADVANCE. EARN YOUR PASSION FOR EXCELLENCE STARTS HERE!! Processing - 60%
- Operate a variety o f client systems and process moderately complex tasks and activities without supervision. Foll o w ReSource Pro’s Information Security policies/ g uidelines, as well as t he client’s security re q uirements, policies, and practices that are provided t o ReSource Pro and information security re q uirements . Operation Optim i zation - 10%
- Report operation problems and propose solutions .
- Optimize es t ablished procedures.
- Assist with output conversion . Customer Experience - 10%
- Communicate with t he client via email with m inimal supervision.
- Respond to the client promptly and r eport issues t o the supervisor in a timely manner. A u di t ing and Trouble-shoot i ng - 10%
- Implement the audit plan, run the audit report and identify the per f ormance g ap.
- Perform timely troubl e -shootin g . Training - 5%
- Set up individu a l training plan and deliver training . Others - 5%
- Generate and analyz e the data and report.
- Assist with new tas k o n -boardin g . Proposal processing Skillset Experience (2 - 4 ye a rs):
- T he candidate should possess experience in drafting proposal and be familiar with various source documents, includin g policies, quotes, endorsements, binders and system applications.
- Experience in multiple lines of business, such as General Liability, W orkers Compensation, Executive Liabili t y, Property, Auto, Inland Marine, and Pac k a g e tas k s, is re q uired.
- Use web portals to access and analyze r el e v a nt documents.
- Maintain or g anized records of all revi e wed documents and discrepancies noted.
- Must demonstrate strong attention to detail .
- Familiarity with account mana g ement systems li k e EPIC and Ima g eRi g ht etc. is a plus .
- Maintain and update trainin g materials, lo g s, and documentation. If you have the willingness to learn and develop your skills, we have the right job for you. Let’s make a deal! Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!