Job description
** This position is a retail leadership position, which would require nights and weekends **
The primary objective of the General Manager is to maintain customer satisfaction and develop sales volume across all products and services of Freedom Armory by assigning short- and long- term objectives, maintaining inventory and displays, assisting customers with selections and purchases, and training and developing staff.
Position Attributes
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Leadership and management
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Visionary for store strategy and objectives
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Analytical for store results and initiatives
Principal Duties & Responsibilities
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Maintain sales staff job results and attain company objectives by establishing expectations and goals, coaching, counseling, and training staff; planning, monitoring, and appraising job results.
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Help customers by providing information; answering questions, obtaining merchandise requested, and completing payment transactions.
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Support Freedom Armory marketing initiatives designed to retain and mine new customers.
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Maintain inventory by monitoring backstock, keeping shelves stocked, assisting in the procurement of products, recommending new products in-store and online.
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Market merchandise by creating and implementing sales promotions, special events, and display plans.
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Maintain knowledge of products and services by reading specification updates, attending information meetings, and referring questions to supervisor.
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Complete competitive analysis for pricing of items on hand in the store.
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Maintain store appearance by creating a clean, orderly, and safe shopping environment.
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Secure merchandise by implementing security systems and measures.
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Protect employees and customers by providing a safe and clean store environment.
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Promote store by participating in community programs and sporting club events.
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Remain compliant of all regulations, policies, and procedures related to FFL licenses.
Expectations
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Maintain quality services by adhering to policies, procedures and standards.
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Maintain the stability and reputation of the store by complying with legal requirements.
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Create and contribute to team effort by accomplishing related results as needed.
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Lead, guide, grow and empower staff to carry out the store vision.
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